HOW CAN WE HELP YOU?
You will find below all the most frequently asked questions.
We are also at your disposal :
-Via the online chat (bottom right of your screen)
-By email at info@creakidz.fr
-By phone at 09.52.78.43.44.
The platform
What is CreaKidz?
Creakidz is a platform accessible to everyone. Students, teachers, parents, the goal is to create your project.
Why use CreaKidz?
We are the most intuitive and accessible platform for children. It was designed for them. This way, they will feel autonomous and proud to present their project.
For which types of projects?
Our platform aims to realize your projects in paper format but also digital. You will find newspapers, photo albums, greeting cards but also Facebook banners to animate your networks.
Use
How does Creakidz work?
After creating your account, you can choose the model that interests you. You will then be able to personalize your project with your photos, texts and why not with the music.
The creation steps are simple.
- You choose the template
- You click on customize
- You add your photos
- You drag the images into your book, journal …
- You add your texts
Once the creation is finished, name it, save it on your computer and have it delivered if you wish.
To see the steps in video, it is here.
Can I add my photos?
Of course, yes. When you choose your template, a message will automatically ask you to upload your images. You can also add them from “add my photos”.
What can I do?
With Creakidz, you can do everything: put your photos, crop them, resize them, add pages, change the theme. You can even choose a music among those proposed.
Can I change models during a project?
If you have a subscription, free or premium, you can change at any time.
Unfortunately, if you have chosen the one shot option, you cannot change since you pay per model.
What photo quality should I use for the photos?
We recommend using 1080px photos to limit the loading time of each photo. Before importing them, you can use tools like TINYPGN to format images for the web.
Publish your project
I finished my creation, what to do now?
Congratulations! Now you can keep your project just for yourself on your computer or share it. For this, you have several options :
- You keep your project on our platform
- You send your work by email to your friends or to yourself
- You save your creation on your computer in PDF format
- You print your invention at home
- You share your creation on Facebook
- You benefit from home delivery
What is the quality of the paper?
We use recycled paper with Imprim’vert, PEFC and ISO14001 accreditations. On the other hand, think also about the quality of your photos. The quality must be good to eliminate all possibilities of having pixels on your creation.
What are the delivery times?
You can download your projects in JPEG or PDF immediately. For the physical version of your creations, please contact us for an accurate estimation.
My account
How do I create my account?
To create your account, you can do it directly from the creakidz.io website or on the creation studio. You will be redirected to a page. It’s up to you to click on Create now. Fill in the requested questions, accept the terms and conditions. Once everything is completed, create your account. A confirmation email will be sent to you. It’s up to you to activate the link by clicking on it.
Your account is finally active. You can now enjoy our platform!
I didn’t receive a confirmation email, what should I do?
Update your mailbox. If you still don’t have any mail, please let us know, this problem will be solved as soon as possible.
How do I choose my membership type?
When you create your account, you must choose the type of membership: free or premium.
The free membership gives you access to our free templates. There is a wide range of design options. You can start with a free membership and go premium later on.
The premium membership includes subscriptions for schools, companies and individuals. This membership gives you access to all of our templates and there are more benefits to come.
I lost my password, what should I do?
Go to the login page and click on “forgot password“. You must enter your email address. An email will be sent to you to reset your password.
The prices
What is CreaKidz?
Creakidz is a platform accessible to everyone. Students, teachers, parents, the goal is to create your project.
Why use CreaKidz?
We are the most intuitive and accessible platform for children. It was designed for them. Thus, they will feel autonomous and proud to present their project.
For which types of projects?
Our platform aims to realize your projects in paper format but also digital. You will find newspapers, photo albums, greeting cards but also Facebook banners to animate your networks.
